VoIP E911 and STIR/SHAKEN: The Technical Requirements Your Platform Cannot Ignore

Dispatchable

Ray Baum's Act location requirement â€” floor and room number, not just building address, must reach 911

Enterprise VoIP and hosted PBX providers face two overlapping regulatory obligations in the US. Kari's Law (47 CFR Part 9) requires that enterprise multi-line telephone systems allow direct 911 dialling without a prefix and dispatch a notification to a central location within the enterprise. Ray Baum's Act extends this to require 'dispatchable location' â€” not just the building address, but the floor, room, or similar designation â€” to be delivered to 911 call centres. Separately, the TRACED Act mandated that all voice service providers implement STIR/SHAKEN call authentication, with full implementation required by June 2021 for large carriers and extended deadlines for small providers. The ROBOcall Mitigation Database and FCC enforcement actions in 2024 and 2025 confirm that the FCC treats STIR/SHAKEN as a hard obligation, not a best-effort programme.

Full article content coming soon.

Compliance Engineering

The engineering behind this article is available as a service.

We have done this work — not advised on it, not reviewed documentation about it. If the problem in this article is your problem, the first call is with a senior engineer who has solved it.

Talk to an Engineer See Case Studies →

VoIP E911 and STIR/SHAKEN: The Technical Requirements Your Platform Cannot Ignore

EU AI Act: What CTOs Actually Need to Do Before August 2026

DORA Is Live. Here's What 'Operational Resilience' Means for Your Codebase

FedRAMP Rev 5: What Changed and Why Most Current ATO Holders Are Already Non-Compliant

The engineering behind this article is available as a service.