Salesforce engineering for Retail & E-Commerce

Retail and e-commerce Salesforce deployments face a multi-framework compliance landscape: PCI-DSS for cardholder data, CCPA for California consumer data, GDPR for EU customer data, and SOC 2 Type II for enterprise retail customer procurement requirements. The most important architectural decision for retail Salesforce systems is PCI scope reduction — using tokenization and PCI-compliant payment service providers to ensure that the Salesforce application never handles raw card numbers.

GDPR and CCPA create engineering requirements for retail Salesforce systems that most commerce platforms address inadequately: consumer rights must be implemented as functional system capabilities (deletion requests must trigger actual data removal, not a manual process), consent must be managed with the specificity these laws require, and data subject access requests must be answerable from live system data. We design retail Salesforce systems where these rights are implemented architecturally — not through compliance workflows that run separately from the system.

Retail & E-Commerce engineering operates under a specific set of regulatory frameworks that govern data handling, security controls, audit requirements, and system availability. Every Salesforce architecture decision we make in this sector is evaluated against these frameworks — not added as a compliance layer afterward.

Our Retail & E-Commerce case studies include Salesforce technology deployed in production — compliant from architecture, delivered on fixed-price timelines. Not proof-of-concept work. Production systems serving regulated organizations.

Ready to deploy Salesforce in your Retail & E-Commerce environment?

We deploy engineering teams that build Salesforce systems compliant with PCI-DSS, CCPA, GDPR, SOC 2 from the first architecture decision. Fixed price. No discovery phase. Production delivery.